DubaiFashionPoint.com has a clear and transparent Return Policy for products purchased from its online store:
- Eligibility for Returns: Used products cannot be returned. To return Newly purchased products, please check our Terms & Conditions.
- Refund Method: Refunds are issued in the form of Discount Code only. The discount code can only be utilized at DubaiFashionPoint.com
- Validity of Discount Code: Valid for 12 months from the date of issue.
- Return Process: Returns are facilitated from the comfort of the customer’s home. However, if courier service is not available at the customer’s pincode, they may be requested to self-courier the return to the provided address.
- Cash on Delivery Charges: Customers are responsible for paying both sides of Cash on Delivery (COD) charges associated with the return process.
- Product Inspection: Upon receiving the products, customers are required to record a video before opening them. This ensures transparency and serves as a record in case of any discrepancies.
REFUND POLICY:
Refunds of your order will be done in form of discount code only – which can be used to place a new order. Refund to source can be done only if the order has been Cancelled by us or we are unable to ship the order within 30 days of placing the order on our website.